Privacy Policy
Last updated: 2026-09-05 · Effective date: 2026-09-12
This policy applies to the Mineight website, the apps Mineight publishes (SchedHero and GUNFERNO), and related support. If app features, service providers, or payment methods change, Mineight will update this policy to reflect the actual service operation.
Controller and privacy contact
Mineight, registered in Korea as 미네이트(Mineight), Business Registration No. 113-32-02057, operates the Mineight website and the SchedHero and GUNFERNO services. For privacy questions or data requests, contact [email protected].
Scope
This policy applies to the Mineight website, the SchedHero mobile app with its account and family routine features, the GUNFERNO mobile app with its game account, battle, and ranking features, support email, and service operation tools. Third-party services such as app stores, social login providers, and payment providers may apply their own terms and privacy policies.
Information we process, purposes, and retention
| Category | Information | Purpose | Retention |
|---|---|---|---|
| Website and support inquiries | Email address, name or nickname, inquiry details, and information needed for replies | Responding to inquiries, support, support history management, and dispute handling | Up to 1 year after the inquiry is resolved, unless a longer period is needed for legal or dispute handling reasons |
| Account and login | Email address, social login identifier, authentication provider, nickname, and account status | Account identification, login, account protection, abuse prevention, and service notices | Until account deletion or a valid deletion request, unless retention is required by law |
| Family and profile information | Parent or guardian profile, child nickname or profile, family group information, and parent-child relationship information | Providing parent and child modes, family routine management, and child account management | Until account deletion, family deletion, or a valid data deletion request |
| Routine, schedule, and mission information | Schedules, routines, missions, completion records, rewards, progress information, and user-entered content | Providing daily missions, completion tracking, progress views, family routine management, and service improvement | Until account deletion, family deletion, or a valid data deletion request |
| Service operation information | Access logs, IP address, device information, app version, error and crash logs, and security logs | Security, troubleshooting, abuse prevention, stable operation, and quality improvement | Deleted when no longer needed. Operational logs are generally retained for up to 1 year |
| GUNFERNO game account | Guest account identifier generated by the app, the external account identifier if one is linked (for example Google), nickname, time and document version of consent to the terms and privacy policy, and age confirmation | Identifying the account, preserving progress, recovery through a linked account, preventing abuse, and keeping consent records | Until account deletion is requested. Information that must be kept by law is retained for that period |
| GUNFERNO gameplay information | Match records (mode, outcome, opponent nickname, time), season tier and rank points, game currency balances, owned machines and weapons with upgrade levels, and app settings | Running battles and recording results, calculating and displaying tiers and rankings, granting rewards, detecting unfair play, and improving the service | Until account deletion is requested. A nickname shown on a leaderboard is anonymized at deletion |
| Payment information, if paid features are introduced | App store purchase identifier, subscription status, purchase history, and information needed for refund or settlement support | Providing paid features, payment confirmation, refunds, support, and legal compliance | For the period required by applicable law or until payment and dispute handling is complete |
Legal basis and consent
Mineight processes personal information to perform the service contract, respond to user requests, comply with legal obligations, protect service security and stability, and process information based on user consent where required. Optional features or additional collection will be handled within the scope of separate consent.
Children's information and guardian control
SchedHero is a family routine service used by guardians and children together. Child profiles are created directly by the guardian; children cannot sign up on their own. For children under 14, Mineight processes the child's personal information with the consent of the legal guardian, obtained when the guardian creates the child profile, and records the time and document version of that consent. The only information collected about a child is a name or nickname — no birth date or contact details are collected. Guardians or legal representatives can view, correct, and delete the child's information in the app at any time and may request that processing be suspended. The child mode also provides a privacy notice written in language children can easily understand.
GUNFERNO is intended for users aged 14 and older, and the app asks users to confirm on first launch that they are at least 14. Children under 14 may not use GUNFERNO without the consent of a legal representative. If Mineight learns that personal information of a child under 14 was collected without such consent, it deletes that information without delay. Legal representatives may request access, correction, or deletion at [email protected].
Third-party disclosure
Mineight does not sell personal information. Mineight may disclose personal information only when required by law, requested through a lawful authority request, entrusted to service providers needed to operate the service, or separately authorized by the user.
Service providers and international processing
Mineight may use the following service providers to operate the website and the SchedHero and GUNFERNO services. Mineight will update this table when the actual providers or processing scope changes.
| Provider | Purpose | Possible processing location | Information |
|---|---|---|---|
| Cloudflare, Inc. | Website hosting, DNS, security, and email routing | United States and other Cloudflare infrastructure locations | Access logs and email routing metadata |
| Supabase, Inc. | Authentication, database, storage, real-time sync, and app backend operation | United States, Europe, other Supabase infrastructure locations, or the selected project region (Seoul, South Korea for GUNFERNO) | Account, family, profile, routine, mission, GUNFERNO game account and gameplay data, and operational log data |
| Google LLC | Support email receiving and storage, and Google Login if enabled | United States and other Google infrastructure locations | Email address, inquiry details, reply history, and login identifier |
| Kakao Corp. | Kakao Login if enabled | South Korea and other Kakao infrastructure locations | Kakao account identifier and consented profile or email information |
| Exit Games GmbH (Photon) | Real-time networking, room creation, and matchmaking for GUNFERNO online battles | Germany and other Photon infrastructure locations (battle servers use the South Korea region) | Connection IP address, battle session data, nickname, and connection details needed to identify the device |
| Apple Inc. | Sign in with Apple, app distribution, and in-app purchase or subscription processing if enabled | United States and other Apple infrastructure locations | Apple account identifier, relay email, and purchase or subscription status |
| Functional Software, Inc. (Sentry) | Error and crash diagnostics if monitoring is enabled | United States, Europe, and other Sentry infrastructure locations | Error logs, device information, app version, and diagnostic information |
Retention and deletion
Mineight deletes personal information without undue delay when the retention period expires or the processing purpose is fulfilled. Electronic files are deleted in a way that makes recovery difficult, and paper records, if any, are shredded or destroyed by an equivalent method. Information that must be retained under applicable law is stored separately for the required period and then deleted.
Security
Mineight uses reasonable technical and organizational measures such as HTTPS, access controls, account protection, data minimization, limited operational access, and security updates to protect personal information.
User and guardian rights
Users and legal guardians may request access, correction, deletion, restriction, or withdrawal of consent where available under applicable law. Requests can be sent to [email protected]. Mineight may verify the requester before processing a request.
Behavioral information, ads, and automated decisions
Mineight does not currently make automated decisions that have legal or similarly significant effects on users, and it does not collect advertising identifiers for personalized advertising. If rewarded advertising is introduced in GUNFERNO, this policy will be updated before launch with the advertising provider, whether advertising identifiers are collected, the purposes, retention periods, and opt-out methods. The same applies to any future behavioral data, advertising, or automated decision features.
Changes to this policy
Mineight may update this policy when service features, information processed, service providers, legal requirements, or operating practices change. Important updates will be posted on the website, in the app, or through another appropriate method.
Contact
Privacy contact: [email protected]